Process Mining-Supported Emergency Room Process Performance Indicators
نویسندگان
چکیده
منابع مشابه
Applying Process Mining to the Emergency Department
Process mining is a relatively young research discipline that sits between computational intelligence and data mining on the one hand, and process modeling and analysis on the other hand. The idea of process mining is to discover, monitor and improve real processes (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s (information) systems. Process m...
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This paper presents PALIA-ER, a web-based tool for questiondriven process mining in Emergency Room. PALIA-ER uses Palia discovery algorithm and includes model simplification and filtering features specially domain-specific for ER. Most PALIA-ER functionalities can be easily applied to other interdisciplinary contexts such as other healthcare units, education, or logistics.
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In order to improve the efficiency and effectiveness of Emergency Rooms (ER), it is important to provide answers to frequently-posed questions regarding all relevant processes executed therein. Process mining provides different techniques and tools that help to obtain insights into the analyzed processes and help to answer these questions. However, ER experts require certain guidelines in order...
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It is increasingly important to evaluate the performance of business processes. A key instrument to carry out this evaluation is by means of Process Performance Indicators (PPIs) as suggested in many methodologies and frameworks like, for instance, COBIT, ITIL or EFQM. As a consequence, it is convenient to integrate the management of PPIs into the whole business process lifecycle from its desig...
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Existing process mining techniques provide summary views of the overall process performance over a period of time, allowing analysts to identify bottlenecks and associated performance issues. However, these tools are not designed to help analysts understand how bottlenecks form and dissolve over time nor how the formation and dissolution of bottlenecks – and associated fluctuations in demand an...
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ژورنال
عنوان ژورنال: International Journal of Environmental Research and Public Health
سال: 2020
ISSN: 1660-4601
DOI: 10.3390/ijerph17176290